Greedflation
Grocery prices rose 24 per cent in five years. The ACCC’s Supermarkets Inquiry found Coles and Woolworths expanded their profit margins during the worst inflation in a generation — margins now among the highest of any supermarket business in comparable countries. The regulator found the sector was ‘not working well.’ It could not prove price gouging. The companies’ share prices rose on the day the report was released.
When the Australian Competition and Consumer Commission released its final report on the supermarkets inquiry on 20 March 2025, the two companies whose conduct it had investigated for more than a year both saw their share prices rise. Investors were relieved. The ACCC had found problems but had not recommended the structural remedies that would have directly constrained profits.
The ACCC’s findings were, nevertheless, damning. Grocery prices had risen 24 per cent over five years. Woolworths and Coles together controlled 67 per cent of supermarket grocery sales. Their EBIT margins were among the highest of supermarket businesses in relevant comparator countries. The sector was not working well, leading to poorer outcomes for consumers and suppliers. At least some of the grocery price increases had resulted in additional profits.
The ACCC did not conclude that price gouging had occurred. It was, legally, unable to: the complexity of thousands of products and varying margin profiles made a definitive conclusion impossible within the statutory framework. But the regulator’s description of what had happened was clear: an oligopolistic market, limited competition, margin expansion during a cost-of-living crisis, and a sector not working well for consumers.
Woolworths and Coles control 67 per cent of supermarket grocery sales. EBIT margins among the highest globally.
The market structure: why competition doesn’t work here
Australia’s grocery market is one of the most concentrated in the developed world. Woolworths holds 38 per cent of supermarket grocery sales. Coles holds 29 per cent. Together they account for two-thirds of the market. ALDI, after more than 20 years of operation in Australia, holds approximately 9 per cent.
The ACCC described the structural consequence of this concentration precisely: an oligopolistic market structure in which Coles and Woolworths have limited incentive to compete vigorously with each other on price. The two companies provide broadly similar supermarket offerings and appear to price at similar levels, reinforcing each other’s pricing rather than undercutting it.
ALDI provides a partial competitive constraint — but does not compete head-to-head with Coles and Woolworths across their full product range. Consumers who want the full range of branded products, fresh produce, and specialty items must choose between Coles and Woolworths. For those consumers, the 67 per cent duopoly is effectively 100 per cent.
The ACCC found that substantial pro-competitive departures from the status quo are unlikely in the foreseeable future. Entry barriers are high: it took ALDI more than 20 years to achieve 9 per cent. The ACCC said it was unlikely that a new major supermarket chain would enter the market.
What happened to margins during the inflation peak
The ACCC’s analysis of what happened to supermarket margins during the 2022–23 inflation peak is the core finding of the inquiry. Between late 2022 and early 2023 — the period when inflation peaked at 7.8 per cent and the RBA was raising rates most aggressively — grocery prices were rising at more than twice the rate of wages.
The ACCC found that Coles and Woolworths had the apparent ability to increase retail margins for packaged grocery products by more than is necessary to accommodate a wholesale price increase. This is the margin expansion finding: when their input costs rose, the supermarkets raised retail prices by more than their costs required. The additional price increase became profit.
The Australia Institute described this dynamic as corporations abusing market power to raise prices in ways that drove the inflation the RBA was then raising rates to address. The logic: supply-side inflation provides cover for margin expansion; oligopolistic companies use the inflationary environment to raise prices beyond cost increases; the RBA raises rates to suppress the resulting inflation; borrowers bear the cost.
The misleading pricing legal action
The most concrete evidence of supermarket conduct during the inflation peak came not from the inquiry but from the ACCC’s separate legal action, announced in September 2024.
The ACCC alleged that Woolworths and Coles had misled consumers through promotional pricing practices. Specifically: products were placed on ‘was/now’ promotional tickets that implied a discount from a previous higher price — but in many cases, the ‘was’ price had been artificially elevated shortly before the promotion, or the ‘special’ price was actually higher than the product had recently sold for.
The period covered by the legal action: Woolworths — 266 products over 20 months; Coles — 245 products over 15 months. These 15 to 20 months were precisely the period when Australian inflation peaked at 7.8 per cent and the Reserve Bank raised rates most aggressively.
Today’s announcement reinforces our research that has shown the inflation that led to the Reserve Bank raising interest rates was caused overwhelmingly by companies abusing market power to raise prices.Australia Institute, September 2024
What the inquiry found and what it didn’t
The ACCC’s final report did not find price gouging. It could not: the legal standard for price gouging requires evidence of prices above a level that could be sustained in a competitive market, applied across a complex product portfolio. The ACCC found it was unable to conclusively say whether Woolworths and Coles were actively price gouging.
What it did find: margins expanded during the inflation period. The sector was not working well for consumers or suppliers. Woolworths and Coles are among the most profitable supermarket businesses among their global peers. ALDI provides only a partial competitive constraint. Entry of a new major competitor is unlikely. Suppliers lack bargaining power and fear retribution for raising concerns.
Twenty recommendations were made. The most significant: mandatory price transparency, stronger protections for suppliers, planning and zoning reform to make it easier to establish new supermarkets. No price controls. No divestiture powers. No structural remedy.
Correction Policy: If you believe any claim in this article is factually incorrect, contact us at corrections@therort.com.au with your evidence and a source. We will review and publish corrections prominently.
References & Sources
- [1] ACCC — Supermarkets Inquiry final report (March 2025).https://theconversation.com/accc-finds-australias-supermarkets-are-among-the-worlds-most-profitable-but-doesnt-accuse-them-of-price-gouging-250503— Woolworths: 38% market share. Coles: 29%. Oligopolistic market structure with limited incentive to compete vigorously on price. EBIT margins among the highest globally.
- [2] Reuters / US News — ‘Australia’s Supermarkets Grew Profit Margins as Living Costs Soared’ (March 2025).https://money.usnews.com/investing/news/articles/2025-03-20/australias-supermarkets-grew-profit-margins-as-living-costs-soared-says-regulator— Grocery prices surged 24% over past five years. Shares of Woolworths and Coles surged on report release day.
- [3] National Seniors / PYMNTS — ACCC supermarket inquiry findings summary.https://nationalseniors.com.au/news/latest-news/surprises-in-supermarket-pricing-report— 20 recommendations including mandatory price transparency, supplier protections, planning/zoning reform. No silver bullet. Price gouging ban promised by PM Albanese.
- [4] Food Navigator Asia — ACCC supermarket oligopoly report.https://www.foodnavigator-asia.com/Article/2025/04/02/australia-supermarket-report-more-grocery-competition-needed-to-break-oligopoly-but-barriers-may-be-too-high— Coles and Woolworths had the apparent ability to increase retail margins by more than necessary to accommodate wholesale price increases.
- [5] ACCC — legal action against Coles and Woolworths (September 2024).https://australiainstitute.org.au/post/accc-suing-supermarkets-as-price-gouging-drives-inflation-rate-hikes/— Woolworths: 266 products over 20 months. Coles: 245 products over 15 months. Period covers the exact inflation peak.
- [6] ACCC Supermarkets Inquiry interim report — supplier exploitation.https://www.accc.gov.au/system/files/supermarkets-inquiry-2024-2025-interim-report.pdf— Highly concentrated market. Many suppliers raised concerns about being exploited. Coles and Woolworths appear to price at similar levels.
- [7] RBA — grocery prices rising 2x wage growth (late 2022–early 2023).https://www.rba.gov.au/publications/confs/2023/pdf/rba-conference-2023-wood-chan-coates.pdf— Between late 2022 and early 2023, food and grocery prices rising at more than twice the rate of wages.
- [8] Woolworths and Coles share price reaction to ACCC final report.https://money.usnews.com/investing/news/articles/2025-03-20/australias-supermarkets-grew-profit-margins-as-living-costs-soared-says-regulator— Shares surged as investors bought on the absence of aggressive structural reform recommendations.
- [9] ACCC — ‘We found the sector is not working well.’https://nationalseniors.com.au/news/latest-news/surprises-in-supermarket-pricing-report— Despite not finding price gouging, ACCC found highly concentrated market, limited competition, margins expanded beyond cost increases, suppliers lack bargaining power.
- [10] Australia Institute — corporate margin expansion driving inflation research.https://australiainstitute.org.au/post/accc-suing-supermarkets-as-price-gouging-drives-inflation-rate-hikes/— Inflation caused overwhelmingly by companies abusing market power to raise prices.
- [11] Treasurer Jim Chalmers — government response to supermarket inquiry.https://www.pymnts.com/cpi-posts/australias-major-supermarkets-face-scrutiny-over-profit-margins-amid-rising-prices/— Committed A$2.9 million to educational programs for fresh produce suppliers. No price caps, no divestiture powers.
- [12] ACCC — Woolworths 38%, Coles 29% market share final report.https://www.foodnavigator-asia.com/Article/2025/04/02/australia-supermarket-report-more-grocery-competition-needed-to-break-oligopoly-but-barriers-may-be-too-high— Combined 67% market share. ALDI took 20+ years to reach 9%.
- [13] RBA — food price inflation impact on low-income households.https://www.rba.gov.au/publications/confs/2023/pdf/rba-conference-2023-wood-chan-coates.pdf— Effective inflation rate higher for lower-income households. Over 70% of bottom income quintile spending on essentials.
- [14] ACCC — 24% grocery price increase over 5 years.https://money.usnews.com/investing/news/articles/2025-03-20/australias-supermarkets-grew-profit-margins-as-living-costs-soared-says-regulator— Grocery prices jumped 24% in five years, outpacing wages and disproportionately affecting lower-income earners.
- [15] CHOICE — supermarket pricing concerns submitted to ACCC inquiry.https://www.accc.gov.au/system/files/supermarkets-inquiry-2024-2025-interim-report.pdf— Some special ticket prices were higher than the previous price for the same item.